For international customers, please check FAQ to find more details about return and exchange policy for international orders. And the Maruman Mnemosyne Special Memo Notepad. Please note that after 30 days as mentioned above, you may not be able to file a claim.) For international customers Some of the policy above are only applicable to customers in South Korea. Mnemosyne is the ancient Greek goddess of memory, and this notebook reminds you of that when you first open it. As for door-to-door delivery via DHL, a claim can be filed within 30 days after the order has been shipped out. (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product. If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order. Compensation for Consumer Damages and Refund Delays Return & exchange requests must be made within 7 days of receiving the order. If you apply for an exchange when the seller does not have stocks, we cancel your order and make a refund by the payment method you chose when placing an order. We cannot exchange your order even when you apply for it when the seller does not have stocks. If not, you must re-order after returning your order. You can exchange your order only with the identical merch with identical options. We reserve the right to deny returns if the value of product(s) is deemed to be depreciated due to any trace of product usage, removal or label or tags, or disposal of product box or wrapping. Refund Conditions We reserve the right to deny returns due to a change of mind or in case of opened product(s). It is free to download and use any commercial projects no attribution required. In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned. Memo Notepad Outline icon PNG and SVG with transparent background image. (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product.) Return & Exchange Cost If the customer wants to return the product(s) due to a change of mind, the customer is responsible for and must pay the shipping fee to send the product(s) back for return. Return & Exchange Period Return & exchange requests must be made within 7 days of receiving the order. You also get an acrylic case with every purchase, so you could neatly store and display your completed Hogwarts Castle memo pad. Return & Exchange Request You can request return or exchange by going to My > My Orders > Order Details OR by checking our FAQ. Each block measures 85mm (W) x 82mm (D) x 43mm (H) and contains 150 sheets.
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